Appointments and Referrals
The Craniofacial Coordinator is the primary point of contact for the Face of a Child Program. Contact our coordinator for recommendations about evaluation and treatment, or if you wish to make a referral to the team. Our coordinator facilitates clinic visits to ensure that children receive the treatment they need, when they need it.
When possible, it is preferable to get a referral to the program from a primary care or other medical provider, including details about medical history and treatment needs.
Who will I see?
When the appointment is scheduled, the Coordinator will discuss with you which providers your child is likely to see, based on your child’s age and medical condition. The team will discuss each patient on the day of the clinic and adjustments to the provider team will be made as necessary.
What will take place at the clinic?
On the day of the clinic, your child will be evaluated by specialists in the fields relevant to your child's needs. Surgical procedures do not take place on clinic days, but your child may have x-rays or other imaging taken, undergo hearing tests, or have speech evaluations that require naso-endoscopic exams of the palate and pharynx.
Most of the time you will see each provider individually, but sometimes you’ll see more than one provider at once. There may be a wait between provider visits and there will be plenty of time to ask questions.
How long will the visit take?
The clinic visit may take as long as three or four hours to complete, depending on how many providers you are scheduled to see. The Clinic Coordinator can give you an estimate of how long you may be here when the appointment is scheduled. To help pass the time between visits, the clinic has snacks, games, books and art supplies available for your use. We also have medical student volunteers available at some clinics to engage with patients and families during wait times.
After the visit, the Craniofacial Coordinator will contact you regarding any recommendations or follow-up needs. If surgery is advised, you will be contacted shortly after the visit for scheduling.
If visit notes are needed, the Coordinator can help direct you on how to request these documents through myD-H or the Dartmouth-Hitchcock Medical Records Department.
The Coordinator can be contacted at (603) 650-4800 to discuss team recommendations, follow-up plans, and any other questions or concerns.
For referrals, appointments, or any other inquiries, please contact our Craniofacial Coordinator directly.
- Phone: (603) 650-4800
- Fax: (603) 640-1946
- Email: Shelly.W.Calley@hitchcock.org
- Address: Dartmouth-Hitchcock Medical Center, One Medical Center Drive, Lebanon, NH 03756
If you are a returning patient, you may use myD-H to communicate securely with your providers, request or change appointments, review your medical record and more.