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Children's Hospital at Dartmouth Hitchcock (CHad)
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CHaD Outpatient Center

The CHaD Outpatient Center is located at Dartmouth-Hitchcock Medical Center in Lebanon, in the Faulkner Building.

Patients can park in the covered parking garage which is free and for patient-use only. The garage has a direct entrance to the fourth level of the Faulkner Building. CHaD is located on Level 6. Please read your appointment reminder letter carefully for detailed information about parking and entrances.

Looking for information about the Lebanon Outpatient Surgery Center? Learn more here.

About the CHaD Outpatient Center

In addition to treating visitors to a physically beautiful environment, featuring spacious waiting areas filled with natural light, CHaD's Outpatient Center at DHMC is providing a host of benefits to patients and their families.

Outside CHaD

To provide a fun and comforting atmosphere for children, a number of interactive play and viewing stations — some the result of a collaboration with the Montshire Museum — are positioned throughout the clinic's main waiting areas. These include: "I-spy" windows made of lumicast materials, sea glass, and over 200 objects provided by community members; an Aeolian Landscape machine that allows kids to create sand landscapes; and post-mounted "hispy" viewing binoculars to inspire interest in the nature that surrounds the medical center.

The Outpatient Center provides 45 pediatric exam rooms, designed 20 percent larger to better accommodate families. The 37,000-square foot facility provides five separate waiting areas for sick children, well children, children with chronic illnesses and conditions, adolescent and adult allergy patients, and children with special needs who require a quiet or restricted area. The clinic handles about 60,000 outpatient visits per year.

Bringing services together

Children at the CHaD Outpatient Center

One of the biggest advantages of the Outpatient Center is that it brings together virtually all of CHaD's medical and surgical services, offering convenient access to comprehensive care for parents and families.

This consolidation of ambulatory services also benefits CHaD providers. "Having most of our pediatric specialists, generalists, and staff located on the same floor encourages more frequent interaction," says Dr. John Modlin, chair of pediatrics and medical co-director of CHaD. "This enhanced communication between and amongst providers results in higher quality care."

CHaD Family Center

For those families who desire a place to unwind in between appointments, search the Internet and other resources for health information or provide children a place to play, the CHaD Family Center is located just inside the entrance to the clinic.

Created by parents who saw the need for greater access to community resources to help them manage chronic conditions, the CHaD Family Center provides a play area and an activity center where kids can participate in art projects and story hours.

Opening of the new CHaD Outpatient Center

The Center also has a teen corner and two computer stations, and is in the process of expanding its pediatric consumer health library. "Our library offers web-based health information and a specialized collection of books on chronic illnesses and disabilities," says Robin Goodrich, resource specialist and coordinator for the CHaD Family Center.

In addition to offering one-on one assistance from Goodrich, the Center is providing a community space for support group meetings as well as a place for parents to meet with local resource agencies. In an effort to further promote and enhance family-centered pediatric care and services, the hospital is forming the CHaD Family Advisory Council which will work in partnership with CHaD administration and staff to improve the delivery of family-centered care.

Turning a goal into a reality

Child at the CHaD Outpatient Center

Only through remarkable community support was creation of the CHaD Outpatient Center possible. The Quechee Lakes Land Owners Association (QLLA) Charities, through its annual CHaD Classic Golf Tournament, has provided more than half of the funding for the new clinic.

"The generosity of QLLA Charities and the Quechee community, and their passion for the children's hospital has been just incredible," says Sharon Brown, director of community relations for CHaD.

"Their long-term commitment, together with all of the corporate, local business, and individual participation and support we receive throughout the year for important events like the Ski and Ride Challenge, the XL92 Wishing Well for Kids, and the Sam's Club & WalMart Campaign – have made this beautiful new facility a reality."