Dartmouth-Hitchcock Health featured in The New Yorker Magazine


Telemedicine in the Dartmouth-Hitchcock Health system, a network of hospitals and clinics across New Hampshire and Vermont which serves 1.9 million people, is the twenty-first-century embodiment of the fifty-year-old prototype.

John Seabrook, The New Yorker

John Seabrook of The New Yorker took an in-depth look at Dartmouth-Hitchcock's Connected Care program a in June 22nd article. The feature opens with first-hand staff accounts of a patient under investigation for COVID-19 at Alice Peck Day Memorial Hospital and how the process of activating emergency telehealth was successful. The article continues with highlighting examples of the success of virtual visits including highlighting the author's remote visit to Connected Care center in April: 

"On a snowy day in early April, I visited the hospital’s Connected Care center remotely. Mary Oseid FaceTimed with me while standing in the center, which is divided by a glassed-in corridor, with the tele-emergency room on one side and the tele-I.C.U. on the other. Through the glass, I could see Sadie Smith at work in the tele-emergency hub, with Kevin Curtis, an E.R. doctor and the center’s medical director, next to her at a four-screen workstation. They were in the final stages of treating a patient who had suffered a cardiac arrest and been taken to one of their connected regional hospitals. Local staff had hit the emergency-telehealth button when the ambulance was on the way, and Smith and Curtis had been waiting in the hub when the patient arrived at the hospital, in Claremont, New Hampshire."

Click HERE to read the full article in The New Yorker.