A Message for Dr. Keith Loud

Phyisician-in-cheif Keith Loud, MD, MsC

In this special edition of CHaD Matters, we bring you information and resources about COVID-19 and the challenges it has presented to many families, including talking to your child about the pandemic, supporting children with special needs and having tough discussions about saying goodbye to loved ones.

While certainly not easy, staying home and physical distancing have “flattened the curve”—a phrase you have no doubt heard frequently over the past many weeks. This leveling of the spread of the virus allows us to look ahead and start rolling out plans for recovery. And while we have always been here for your children, we now are able to increase our capacity to begin scheduling regular check-ups and elective procedures.

In short, we are here for you and we are safe.

Your child’s health remains our top priority. Rest assured, we know how to keep patients with respiratory illnesses like the novel coronavirus separate from those who don’t have respiratory symptoms, since we do that every winter with influenza, respiratory syncytial virus (RSV), and other colds and flus. When you come to your visit it will look a bit different. You and your child will be instructed to wear a mask (unless they are under age 2) and your nurses and doctors will wear masks and face shields, all to protect each other. We will ask you to minimize the number of people who accompany your child to the appointment for the same reason. There will be no toys or books in the waiting room, but we will be scheduling appointments so you have little to no time to wait.

Sometimes crisis brings opportunity, and for us one of the silver linings is that it greatly ramped up our use of Telehealth services at CHaD. As many of you may have already experienced, these virtual visits allow us to provide care to you in the comfort of your home (or anywhere else you want), through a computer, tablet, cellphone or telephone. In many cases, you will be asked whether you want to be seen in the office or on Telehealth when you call for an appointment.

In any event, we cannot overemphasize the importance of calling—or using myD-H—when you have concerns about your children’s health. We can help. And we will call you to reschedule your regular check-ups that may have been put off, update vaccinations and plan elective procedures. While the crisis was a time for pause for many, it is important we carry on with ensuring your children are safe and healthy.

Dr. Keith Loud