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Children's Hospital at Dartmouth Hitchcock (CHad)
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Pediatric Intensive Care Unit


You can make local calls free of charge using the bedside telephone. If you need to make a long distance call, you can use a cell phone or a calling card. Cell phone reception is variable. You may find that standing close to a window may help. There are pay phones near the elevators.


The bedside remote will turn on the television and VCR. There is a wide selection of movies for you to use (DVD players are available).

Movies are located near the PICU public bathroom (please see Unit map).

Internet Access

If you have your own laptop, you can apply for wireless access at no charge.

The PICU has laptops for patients, and when available, for family use. Please ask your nurse.

White Board

Many of the rooms have a white board that you can use to remember questions you may have for the Unit team. Please write your child's name on the board – especially if they have a nickname they prefer.

If it is helpful for you to remember, we can write the names of your doctors, nurses, and nursing assistants on the board. Please just let us know.

Call Bells

Call buttons are in patient rooms to alert the nursing staff about immediate patient needs. Rooms have a hand held call button on the television control device. At the Pediatric & Adolescent Inpatient Unit, there is also a call button in the bathroom for emergencies.


Mail is delivered twice a day during the week. If you want to mail a letter, your nurse will put it in our "out" box. If mail arrives after you have gone home, it will be forwarded to your home.


Depending on the unit, meals are delivered at various times of the day (see below). If the meal tray doesn't arrive in your room, please check outside your room or ask your nurse. If you are a breastfeeding mother of a patient less than 6 months of age, please check with your nurse about food for you. For more information about other dining options, see Cafeterias & Other Dining Options on the Dartmouth-Hitchcock website.

Patients' meals arrive around 7:45 am, 11:30 am, and 4:45 pm. The Patient & Family Kitchen also has a supply of drinks and snacks available at all times. The unit has a breast pump with supplies available when needed.