Information about COVID-19

We're open and safe

Keeping our patients and employees healthy and safe remains our highest priority. As you consider coming to the hospitals or one of our clinics for your appointment or procedure, here is what is important for you to know.

The team at the Children’s Hospital at Dartmouth-Hitchcock (CHaD) is always here for you and all of your child’s health care needs.

We understand the worries about COVID-19, work, money, home schooling, and isolation. These concerns can increase anxiety and trigger other health issues. Please know we always have a pediatrician on call to support your needs. During the day, there is a counselor and other staff available who can help connect your family to services and resources.

Our office hours have not changed, and we continue to welcome all of our patients to our general pediatrics and specialties clinics.

COVID-19 resources for families

Clinic office hours

Lebanon clinic office hours

  • Monday through Friday
    Immunizations only (by appointment only): 7:00 to 8:00 am
    Regular clinic visits (in-person or Telehealth visits): 8:00 am to 6:00 pm
  • Saturday
    Urgent visits (by appointment only, phones open at 8:00 am for scheduling): 9:00 am to 12:00 pm

Concord, Manchester, and Nashua clinic office hours

  • Monday through Friday
    Regular clinic visits (in-person or Telehealth visits): 7:30 am to 5:30 pm
  • Saturday and Sunday
    Urgent visits (by appointment only): 8:00 am to 2:00 pm
    Note: Concord pediatric patients are seen at Dartmouth-Hitchcock Manchester on weekends.

Pediatric well clinic visits

All immunizations for our pediatric patients in Concord, Manchester, and Nashua are taking place at Dartmouth-Hitchcock Bedford, located at 25 South River Road. This location serves newborns to 15 months, as well as four-year-olds who are due for immunizations.

Visiting CHaD during COVID-19

To keep you and your family safe, healthy, and well cared for during this uncertain time, we’ve made some changes to our visitor policy.

Visitors for clinic appointments

  • One adult may attend in-person appointments in the clinic.
  • If two adults are needed at an appointment, you can request a special code to get through the entrance screening.

Visitors for children in our pediatric inpatient services

  • Parents and guardians may visit (maximum of two visitors).
  • Visitors who are not parents or guardians may have video or phone visits only.


We are committed to supporting your family during these difficult times. For any questions, please call us:

  • Lebanon: (603) 653-9663
  • Concord: (603) 226-6100
  • Manchester (603) 695-2750
  • Nashua: (603) 577-4400

If you have a specialty specific question, please call your specialty provider’s office.